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Ankit Gems FAQsAnkit Gems FAQsAnkit Gems FAQs

Frequently Asked Questions

Where does Ankit Gems source their rough Diamonds from?
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Ankit Gems sources their roughs from Diamonds miners across the world. We have direct supply contract with Diamonds miners like De Beers, NAMDIA, NDTC and other such miners. This ensures that rough procured are Kimberly process compliant, monitored stringently throughout the value chain and thereby maintaining process integrity along with customer confidence.

Are all Diamonds at Ankit Gems natural?
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Yes, all our Diamonds are natural in every aspect, and cut to high standard. We do not sell laboratory or man-made synthetic/cultured Diamonds. We do not sell any clarity-or colour-enhanced Diamonds of any type. Therefore, you do not have to worry about being sold a laser-drilled, facture-filled, high-pressure/high-temperature (HPHT) or irradiation colour-enhanced Diamonds.

Does Ankit Gems provide traceability solutions for their Diamonds?
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Yes, we offer end-to-end traceability through Sarine Diamonds Journey and Tracr, and can also provide customized traceable solutions as per client requirements.

How advanced is Ankit Gems manufacturing facilities?
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Ankit Gems is one of the most technologically advanced Diamonds manufacturer in the world. Each of our Diamonds goes through a chain of technologically advanced processes, carried on by a team of highly motivated and skilled craftsman, that manufactures the Diamonds with un-compromising quality and stringent testing, by using high-tech machineries.

What distinguishes Ankit Gems from other companies?
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Ankit Gems specializes in GIA triple excellent Rounds Diamonds. Backed by robust infrastructure base with progressive manufacturing technology, we have also created a niche in manufacturing all Fancy Dhapes, thus allowing us to offer our clients a choice of exclusive Fancy Shapes, ranging from 0.30 to 10 Ct+.

How is product unavailability handled at Ankit Gems?
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Ankit Gems website has features called "Diamonds Demand" and "Diamonds Request", which helps us cater to your requirements. If the Diamonds you need is not available in our inventory, submit details in "Diamonds Demand" section, vis-a-vis if the Diamonds you wish to order is on hold, send us a "Diamonds Request" and we shall notify you upon the availability of the requested Diamonds.

What Diamonds grading certificates does Ankit Gems provide?
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Ankit Gems has a unique grading system, which complies to the international standards. We can provide international certification of grading on customer demand from reputed laboratories like GIA , IGI, HRD Antwerp and AGS (American Gem Society) or any other, as per customer choice.

Can Ankit Gems hold the stones for me?
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Yes, we can hold stones for 4 to 24 hrs., depending upon the size and category of the stone. Please contact sales representative for further details.

Can Ankit Gems help us to get the stone certified by any lab?
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Yes. We can provide this service after you remit the funds for the stone including certification and handling charges.

Can a customer in person have a look at the Diamonds physically before purchasing?
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Yes, you are welcome to physically inspect the online selected Diamonds with a prior appointment, which helps us prepare and in-turn serve you better.

Can Ankit Gems provide their inventory for our use? Or can I upload your inventory on my website?
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It would depend on case to case basis. Please contact our sales representative for further details.

Does Ankit Gems accept bulk orders or programmes?
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Yes, we accept bulk orders and work on programmes also.

How does Ankit Gems ship their Diamonds?
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We ship Diamonds to our customer through available courier companies, i.e. Malca Amit, Brinks, BVC, FedEx and Sequel.

What are the shipping charges?
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We provide free shipping services to our clients. The only time there is a nominal cost of US$ 150 is if the invoice amount is below US$ 15,000.

Does Ankit Gems deliver internationally?
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Yes, we deliver polished Diamonds to any location across the world.

Are the goods in transit insured?
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Yes. Shipments sent are fully insured.

How do I track my order?
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Each of our invoice will have a tracking number mentioned, through which your goods can be tracked in a hassle free manner.

Can we cancel the purchase or return the stone if in case we do not like them?
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We firmly believe that the Diamonds we offer are unmistakably among the best. We do not encourage returns, simply because we have streamlined the buying process to assure our clients that they are getting what they have asked for. In addition, most of our Diamonds have neutral third-party grading laboratories attesting for their quality.

What is the pricing policy followed at www.ankitgems.com?
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We strictly follow a "Fixed Price Policy" for all Diamonds listed on ankitgems.com. Each of our Diamonds are priced fairly on a regular basis taking into account market conditions and through in-depth research.

In which currency are payments accepted?
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We accept payment only in US $, other than Rupees for Indian customers.

Are prices at Ankit Gems negotiable?
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We deal only in fix price policy, however discounts are offered for volume purchase.

Does Ankit Gems accept credit card?
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No, we do not accept credit card. You need to make the payment through Bank Wire.

I am unable to view updates and changes.
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We would request you to clear cookies and cache in your browser. You can do that by going to tools - Internet options. In case problem persists, please check with your system administrator.

I am unable to search a Diamonds of my choice.
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You can search the Diamonds of your choice by using our stock search engine. In case you can't find them, please place your demands on "Add Demand" section or feel free to call our sales representative.

What service does www.ankitgems.com offer clients?
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www.ankitgems.com offers clients a platform to view their current inventory, with complete detail for each and every Diamonds, making it easier for the client to search for their required Diamonds. Inventory is updated upon availability of new Diamonds.

What sort of information does Ankit Gems needs before starting business with a new client?
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Each client is initially asked to fill out our "Know Your Client" form and then further checked for business registration and authenticity, through references provided by the clients.

Can we have immediate access to your inventory after we register online?
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After we receive your request for registration, a reference check will be conducted from our end and if satisfied, we will grant you immediate access to our inventory. However, in-case of any discrepancies, we would prefer to view a few offline transactions, before granting the access.

Can we get images of stones, to see the Shape/matching pair/inclusion and also help us to understand inclusion pattern of the stone?
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Images and complete information about each Diamonds, including high-definition videos, are available to view and download on our website. For any further queries, please feel free to reach out to our sales representative.

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